Warranty Period
- Q-Series Semi-Automatic: 5 Years
- G-Series Semi-Automatic: 3 Years
- Q-Series Automatic: 3 Years
- S-Series: 3 Years
- Case Erector/Case Sealer: 3 Years
- Conveyors: 1 Year
- Lan-Ringer: 1 Year
- Replacement Parts: 1 Year
- Machine Upgrades: 1 Year
Covers All Parts, Unlimited Cycles
Most parts under $250 need not be returned, and we pay standard ground shipping costs on replacement parts.
Warranty Extensions:
Warranty Extension is available for new machines and for existing machines currently within their original warranty periods. (Excluding Q-Series Semi-Automatic stretch wrappers)
To File a Warranty Claim:
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- Download the Warranty Request Form (Click Here to Download)
- Complete the information on the form
- Mail completed form and defective part to:
Lantech
ATTN: WARRANTY DEPT
11000 Bluegrass Parkway
Louisville, KY 40299
Please keep a copy of the complete form for your records.
For information about your warranty, questions about the process, or to check on a warranty claim please:
Call us at 502-267-4200 x5
Or email us at Lantech Email
